APP SUPPORT

How can we help?

For problems with Fitness Helper, use the form below. For fitness accounts, memberships, bookings, packages, payments or physical services, contact your respective provider.

Common questions

How do I connect my fitness provider?

Enter the domain supplied by your provider on the app’s login screen, then follow its sign-in process. For provider-account access or verification-code questions, contact that provider.

Where is my data stored?

The app stores credentials, preferences and cached fitness records locally on your iPhone. Your provider manages its own membership and booking records. Optional Calendar and sharing services handle information under their own policies.

Who handles bookings and payments?

Your selected provider manages those services and sets the relevant terms. For Simple Gym, contact Simple Gym.

How do I delete my account?

Use the respective provider’s account-deletion process. Logging out removes the app’s local credentials and cached account data, but does not delete provider-held records. See deletion guidance.

Contact app support

Email support@techbeast.co or use the form below.

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